1. Overview
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Sunflowtee, including visiting our website, placing orders, registering an account, or communicating with us. “Personal information” means any information that can identify you directly or indirectly. Please note that this policy does not apply to third-party websites we do not control.
2. Information We Collect
We collect personal data in different ways depending on how you interact with us. Here are the key activities and the types of data involved:
| Activity | Information Collected | Purpose |
|---|---|---|
| Account Registration | Name, email, IP address, browser activity, optional birthday and zip code | To create and manage your account, save preferences, and streamline future purchases |
| Communication | Name, contact details, any content you provide | To respond to your inquiries, support needs, or feedback |
| Promotional Subscriptions | Email, phone number, engagement data | To send you updates, promotions, and better understand your engagement with our content |
| Purchases | Name, email, shipping/billing address, payment info (processed externally), browser activity | To process and fulfill your orders and provide updates or receipts |
| Payment Handling | Payment details (handled by third-party gateways) | We do not store credit card details. See PayPal Privacy and Stripe Privacy |
| Public Posts | Reviews, comments, social media content | To learn from your feedback and improve our services |
3. How We Use Your Information
In addition to what’s described above, we may use your personal data to:
- Deliver website content and services
- Verify your identity
- Handle orders, returns, and support
- Notify you about your purchases, offers, and site updates
- Detect and prevent fraud or misuse of our services
- Improve our customer experience and product offerings
4. Sharing Your Information
We do not sell or share your personal information with third parties, except when required by law or with your consent.
5. Security Measures
We take your privacy seriously and implement appropriate technical and administrative safeguards to protect your personal information from unauthorized access or misuse. These include secure servers, encrypted transactions, and access controls.
6. Data Retention
- Comments and their metadata are retained indefinitely to support moderation.
- User account data is stored as long as the account exists. You can view, edit, or delete your information anytime (excluding usernames).
7. Your Rights
If you have an account or have left comments on Sunflowtee, you may request:
- An export of the personal data we hold about you
- Deletion of your data (except where we are legally required to retain it)
To make a request, please contact us directly.
8. Data Transfers
Comments and interactions may be checked through automated tools (e.g., spam detection systems) that operate globally.
9. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.